Erin has over 2 decades of experience leading experience design teams and designing websites, web and software applications, social experiences and system-wide components and best practices. In 2008, she founded Tangible UX with partners Bruce Charonnat and James Young. At Tangible UX, she leads user experience and strategy projects for Capital One, Autodesk, Facebook, Akamai, Verizon, Intuit, Netflix, Yahoo! and other small and large companies.
Prior to Tangible, she spent over 4 years at Yahoo! as the UX Director of the Platform User Experience Design team where her team was responsible for creating the Yahoo! Design Pattern Library and for providing design expertise to the popular YUI (Yahoo! User Interface Library). Additionally, she led the redesign of the Yahoo! Developer Network, oversaw the redesign of Yahoo!’s registration system and worked on other cross-company initiatives including community products and the social platform.
Before Yahoo!, she was a Design Director at AOL with teams working across community and personalized products, Creative Director at AltaVista where she launched the AltaVista Live portal and their community offerings. She built first generation entertainment guides and community tools at Zip2 for national newspaper partners including the NY Times, San Jose Mercury News and early websites for AOL greenhouse partners. She began her Silicon Valley life working at Adobe on their first website.
She is currently an Associate Professor at California College of the Arts, in the Interaction Design BFA program. She has also led workshops and given talks at several conferences including Re:Design (where she was conference chair), the IA Summit, Interactions, UIE Webinars, WebApp Masters, WebVisions, Web 2.0 SF and NY, IDEA, BayChi, EuroIA, the German IA Konferenz, The Design Writing Summit, Centre Center, Tradecraft, General Assembly and at CCA (California College of Arts).
She was a founding member of the IA Institute, former chief editor of Boxes and Arrows, author of several articles and is the co-author of both editions of the book Designing Social Interfaces from O’Reilly Media.
When she isn’t working on UX projects, she is out in the field photographing landscapes and other interesting things or working in her garage on her Vandercook letterpress proofing press.