CX research, strategy & design

We help Fortune 500 & emerging brands design, build, sell & support products & services that people want to use.
In addition to their amazingly creative work, what I loved about the Tangible team is that at the end of the day, my stakeholders could not tell the difference between an internal creative on my team and a member of the Tangible team. The engagement worked so much smoother than the typical agency engagement; it was much healthier for my internal team and much more successful with regards to the final outcomes.
Sandra Jones
Former Senior User Experience & Creative Leader, TurboTax
Capabilities

Strategy

Ecosystem, experience and service audits
User research and ethnography
Persona development
Content strategy
Digital strategy
Marketing strategy
Product strategy
Innovation workshops and training

Design

CX design
UX/UI design
Interaction design
Accessibility
Information architecture
Enterprise and consumer app design
Visual design
Design systems
Graphical recording

Content

Content design
Marketing copy for websites, email and direct mail
UX writing
Direct response marketing
Style guides and editorial direction
Live action video
Motion graphics
Animation
Sound design
Audio engineering

Execution

Project management
A/B testing
Embedded innovation strategists
Rapid prototypes and experiments
Roadmapping
User testing and feedback
HTML/CSS/JS
React / Next.js
Headless WordPress / Gatsby
Change the way your workforce solves problems.
Our training programs change the way your teams think, work and innovate—and produce provably better outcomes.