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CX research, strategy & design

We help Fortune 500 & emerging brands design, build, sell & support products & services that people want to use.
In the years I’ve spent collaborating with the Tangible team, they do two things consistently well: deliver groundbreaking work while making the process completely fun. Everything from design leadership to ensuring every last pixel is perfect. And the results? Record-breaking.
Kara DeFrias
Chief of Staff, QuickBooks Online Platform


Ecosystem, experience and_service audits
User research and ethnography
Persona development
Content strategy
Digital strategy
Marketing strategy
Product strategy
Innovation workshops and training


CX design
UX/UI design
Interaction design
Information architecture
Enterprise and consumer app design
Visual design
Design systems
Graphical recording


Content design / UX writing
Marketing copy for websites, email and direct mail
Direct response marketing
Style guides and editorial direction
Live action video
Motion graphics
Sound design
Audio engineering


Project management
A/B testing
Embedded innovation strategists
Rapid prototypes and experiments
User testing and feedback
React / Next.js
Headless WordPress / Gatsby
Change the way your workforce solves problems.
Our training programs change the way your teams think, work and innovate—and produce provably better outcomes.