CX research, strategy & design

We help Fortune 500 & emerging brands design, build, sell & support products & services that people want to use.
Good people are hard to find. Good people who are motivated to work hard on your shared goal are harder to find. Tangible brings that to us. They take a proactive approach to problem solving, identifying issues and letting me know they have figured out the solution, rather than just leaving problems in my court to review and solve alone. On top of that, they keep asking, ‘What would the customer want?’ and come up with solutions to problems I had not even considered. We see them as an extension of our team.
Parth Shukla
Group Marketing Manager, QuickBooks Insurance
Capabilities

Strategy

Ecosystem, experience and service audits
User research and ethnography
Persona development
Content strategy
Digital strategy
Marketing strategy
Product strategy
Innovation workshops and training

Design

CX design
UX/UI design
Interaction design
Accessibility
Information architecture
Enterprise and consumer app design
Visual design
Design systems
Graphical recording

Content

Content design
Marketing copy for websites, email and direct mail
UX writing
Direct response marketing
Style guides and editorial direction
Live action video
Motion graphics
Animation
Sound design
Audio engineering

Execution

Project management
A/B testing
Embedded innovation strategists
Rapid prototypes and experiments
Roadmapping
User testing and feedback
HTML/CSS/JS
React / Next.js
Headless WordPress / Gatsby
Change the way your workforce solves problems.
Our training programs change the way your teams think, work and innovate—and produce provably better outcomes.