we are
Tangible UX

We make complex technology useful and intuitive

Tangible UX is a full-service User Experience consulting firm for Fortune 500, mid-market and start-up companies. Our clients span a wide range of industries, including communications, education, finance, media, entertainment, and high tech.

We specialize in helping clients create intuitive, branded user experiences for sophisticated applications and corporate websites delivered across desktop, handheld, mobile, and stand-alone devices.

Our Services

User Experience Design

We believe in understanding the users of a product or service in order to make appropriate design decisions. This understanding guides our approach to creating usable and desirable solutions.

Service Design

Taking the entire customer journey into account is the foundation of our approach to service design. We design solutions that cross media and delivery methods; from face-to-face, to phone, to website and mobile solutions we help you understand how each touch point effects the customer through their journey with your products and services.

Content Strategy

We craft a strategy that ensures your content is tailored to the needs of your audience and optimized for search engines to achieve your business and marketing goals.

Social Strategy & Interaction Design

From initial concept, gaining the attention of that core founder community, through the growth life cycle of the next few million, we will work with you to develop a set of strategies and tactical solutions that grow your product as your community develops and grows.

Concept Visioning

Have an idea but not sure how it will play out? We will work with you to rapidly concept and vision the idea into a high-fidelity clickable prototype to test the concept, shop around to the next VC or to help crystallize the idea for the next development cycle.

In-house Workshops

We will work with your teams in a variety of half- and full-day workshops ranging from developing an internal pattern library, to building social experiences from scratch or into an existing product, to creating a cohesive experience across different silo’ed sites. We develop custom training as needed.

Tangible Thinking

We don’t do three-day workshops that will leave your team inspired but unable to implement real change within your organization. Instead, we rely on tried and true teaching methodologies to empower your own employees to be coaches, so design thinking becomes a part of your ethos. Learn more about our whole approach and curriculum.

Video

Tangible UX offers end-to-end video production services, including live action, motion graphics, and animation, as well as product explainer videos. We partner with animators, illustrators, directors, and producers to deliver projects of all sizes—check out our reel with selections from both our work and our partners’ portfolios.

Email Marketing

How are you continuing and maintaining your relationship with current customers? Retention direct marketing is one of the most effective and inexpensive ways to retain customers and upsell them in to other products. Let our direct response experts help you develop a strategy and implement your next email marketing campaign.

Capabilities

  • A/B Testing
  • Android Handset Design
  • Android Tablet Design
  • Art Direction
  • Brand Design
  • Concept Modeling
  • Concept Visioning
  • Content Strategy
  • Copy Writing
  • Design Strategy
  • Direct Response Copywriting
  • Editorial Guidance
  • Ethnography
  • Graphical Recording
  • Heuristic Evaluation
  • Illustration
  • Interface Copywriting
  • Information Architecture
  • Interaction Design
  • iPad App Design
  • iPhone App Design
  • Logo / Icon Design
  • Maps & Audits
  • Pattern Library Development & Training
  • Persona Development
  • Rapid Prototyping
  • Social Interface Design
  • Social Strategy
  • Storyboarding
  • System Design
  • Usability Testing
  • User Interviews
  • Video
  • Visual Design
  • Workshop Facilitation