CX research, strategy & design

We help Fortune 500 & emerging brands design, build, sell & support products & services that people want to use.
In addition to their amazingly creative work, what I loved about the Tangible team is that at the end of the day, my stakeholders could not tell the difference between an internal creative on my team and a member of the Tangible team. The engagement worked so much smoother than the typical agency engagement; it was much healthier for my internal team and much more successful with regards to the final outcomes.
Sandra Jones
Former Senior User Experience & Creative Leader, TurboTax


Ecosystem, experience and service audits
User research and ethnography
Persona development
Content strategy
Digital strategy
Marketing strategy
Product strategy
Innovation workshops and training


CX design
UX/UI design
Interaction design
Information architecture
Enterprise and consumer app design
Visual design
Design systems
Graphical recording


Content design
Marketing copy for websites, email and direct mail
UX writing
Direct response marketing
Style guides and editorial direction
Live action video
Motion graphics
Sound design
Audio engineering


Project management
A/B testing
Embedded innovation strategists
Rapid prototypes and experiments
User testing and feedback
React / Next.js
Headless WordPress / Gatsby
Change the way your workforce solves problems.
Our training programs incorporate the best of design thinking, lean and agile methods to help your team solve the right problems and build the right things, faster. Your team will get to work on real problems you’re trying to solve, and learn powerful new skills proven to deliver more value in less time.