CX research, strategy & design

We help Fortune 500 & emerging brands design, build, sell & support products & services that people want to use.
In the years I’ve spent collaborating with the Tangible team, they do two things consistently well: deliver groundbreaking work while making the process completely fun. Everything from design leadership to ensuring every last pixel is perfect. And the results? Record-breaking.
Kara DeFrias
Chief of Staff, QuickBooks Online Platform


Ecosystem, experience and service audits
User research and ethnography
Persona development
Content strategy
Digital strategy
Marketing strategy
Product strategy
Innovation workshops and training


CX design
UX/UI design
Interaction design
Information architecture
Enterprise and consumer app design
Visual design
Design systems
Graphical recording


Content design
Marketing copy for websites, email and direct mail
UX writing
Direct response marketing
Style guides and editorial direction
Live action video
Motion graphics
Sound design
Audio engineering


Project management
A/B testing
Embedded innovation strategists
Rapid prototypes and experiments
User testing and feedback
React / Next.js
Headless WordPress / Gatsby
Change the way your workforce solves problems.
Our training programs incorporate the best of design thinking, lean and agile methods to help your team solve the right problems and build the right things, faster. Your team will get to work on real problems you’re trying to solve, and learn powerful new skills proven to deliver more value in less time.