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Keep the customers you have. Earn more every day.
We partner with our clients to create intuitive interfaces and delightful experiences based on deep customer empathy.
Better tools and systems for your teams. So they can do their best work.
We’re passionate about building internal tools and systems that set your teams up for success and help them build your business.
We put our user research skills to work, helping create, refine, and interpret surveys asking Californians about their feelings, thoughts, and needs during COVID-19.
We worked with Autodesk to develop a strategic roadmap for features designed to encourage more and higher-quality social engagement on the Autodesk University platform.
We worked with Seagate to reimagine their marketing website based on the ideal customer journey. Our work included information architecture, component design, UX and content strategy.
We worked with eBay to audit their entire network, and then to completely reimagine the Help, Support and Community experience.
We helped SAP Ariba innovate faster toward a new mid-market product. We built personas, led innovation sessions, designed and built a prototype, and co-created the product strategy.
Spotify wanted to win market share by being everywhere their users are. We helped them design the integration experience on high-value third party platforms.
We helped Stanford Graduate School of Business design the ideal customer experience and prioritize their product roadmap for prospective students, active degree candidates and alumni.
We worked with DivX to design a new video platform, from product strategy to prototypes to UI design and into production, iterating based on user feedback at every step.