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1.4k+
educational institutions Trust SkyFactor Benchworks
16m+
Students and alumni assessed

Objective

We were approached by Macmillan New Ventures to reimagine their student success and retention offering, then known as EBI MAP-Works, in preparation for their expansion into the two-year higher education market.

Approach

We worked closely with the product management, data analytics and internal UX team to completely overhaul the product based on the ideal journey for every type of user and to eliminate manual calculations by baking intelligent algorithms into the product.

Results

Today MAP-Works is known as SkyFactor Benchworks, and is used widely by faculty and administrators at more than 1,400 educational institutions to pinpoint and resolve roadblocks to graduation.

Services

Experience audit
Innovation workshop
User research
Persona development
Product strategy
UX/UI design
Interaction design
Data visualization
Prototyping
Roadmapping
Project management

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