Becoming a juggernaut was part of the plan.
Services
A/B testing
Ecosystem, experience and service audits
User research and ethnography
Persona development
Content strategy
Digital strategy
Product strategy
Marketing strategy
Market Research
Innovation workshops and training
CX design
UX/UI design
Interaction design
Print collateral
Direct mail
Content design
Information architecture
Visual design
Graphical recording
Copywriting for interfaces, websites, email and direct mail
Motion graphics
Animation
Explainer videos
Rapid prototypes and experiments
User testing and feedback
HTML/CSS/JS
QA
Project management

Tangible has worked with the QuickBooks product and marketing teams for more than 10 years. Our work has included product design, interactive digital experiences on the web, customer journeys, user research, explainer videos and more. The flagships QuickBooks Online Advanced, Enterprise, and Priority Circle all work with Tangible to retain customers and win more market share. 

Little known fact: QuickBooks Desktop brought in 61% of QuickBooks’ annual revenue of $1.85 billion in 2018.  Desktop Services (including Payroll, Payments, Supplies, and Point of Sale) generate more than half of that revenue. Along with Desktop’s in-product discovery team, each of those business units chooses Tangible as an agency partner.

Tangible serves as our full XD resource – visual, interaction, design, research, copy, and has evolved further to provide support for front-end development work. Tangible provides a fully dedicated, one-stop shop for XD needs, but also is able to scale up and down to support the needs of the business. I highly recommend them for anyone requiring leadership in XD in their organization!
Karen Barson
Vice President, QuickBooks Desktop Marketing
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